While we can’t yet eliminate passwords, we can move toward this ultimate goal and do so while enhancing security. There’s quick repair, which I’ve never had success with and Online Repair, which I’ve always had success with. Your results may vary, but I always use Online Repair now. To find the repair tools go to Apps & Features, scroll down Microsoft Office, and click the modify button.

Excel check troubleshooter

These often help resolve issues without the need to contact support. If a troubleshooter is available for your issue, select Start to run that troubleshooter. For troubleshooting steps, see Office for Mac repeatedly requesting keychain access. The tool resolves a range of problems which are listed below.

Flotek Launches Browser-Based Remote Access Tool FloControl

Some older operating systems, such as Windows 7 SP1, Windows Server 2008 R2, and Windows Server 2012, require an update to enable TLS 1.2 by default. This article will help you troubleshoot sign in issues when activating Microsoft 365 Apps. After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies. If one of these resolves your problem, close the app and continue working.

Use the Troubleshooting Tool

I have encountered some people who have constant problems logging into Microsoft/Office 365. Most often it’s been a user misunderstanding, which means they enter panic mode and start clicking and resetting passwords in a desperate attempt to get the prompts to go away. No one should have to go through that type of frustration and aggravation.

Sign in issues when activating Microsoft 365 Apps

• Troubleshooting Microsoft 365 login issues often requires a methodical approach, starting with basic checks and escalating to more complex troubleshooting if needed.
• Microsoft designed this tool to eliminate calls into its support center and it does a great job at it.
• Your results may vary, but I always use Online Repair now.
• And on a security note, they’ll know that they aren’t logging into a spoofed page too.
• First we need to admit that no one loves managing passwords.
• But every time I try to sign onto my account, it won't let me.

And on a security note, they’ll know that they aren’t logging into a spoofed page too. Use the Excel check troubleshooter to resolve Excel for Windows startup, hang, or crash issues. Last Microsoft 365 account recovery help but far from least, there’s the Microsoft Support and Recovery Assistant for Office 365.





21Vianet is a service that's available in China. Because of this error, users won't be able to activate their Microsoft 365 apps license. If you find this CNAME record, delete it, and wait for DNS replication to update the DNS record. Microsoft 365 Apps fails to activate when opened from published apps on a Citrix server. For more information, see Known issues (Citrix product documentation). Get Help has troubleshooters for Microsoft 365 you can run for many common scenarios.



Use the MIcrosoft 365 inventory scan troubleshooter to generate either a normal or full scan report of your computer and installed Microsoft 365 applications. To do this, open Credential Manager from Control Panel by just typing the word Credential after hitting the Windows key. Notice everything that references Microsoft online, and all those "msteams" items, too. If you’d like to chat with us about how MS 365 can benefit your business, get in touch.