4 steps to repair Microsoft Office

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After the list of installed apps populates (it can take some time, depending on how much you have installed), scroll down and look for Microsoft 365 (Office).

Microsoft Office repair solutions

Office installations include a built-in repair tool, and that’s the first place to turn when things go awry. The absolute worst case requires running a cleanup tool on the current Office installation, followed by a clean install of a new copy of Office. That has never failed in my experience, any time I’ve had to go that far. The steps to access the repair tool vary depending on your operating system.

Microsoft Office repair solutions

Step 3: Try the Microsoft SaRA



Microsoft Office repair solutions

Does anyone have any idea how this can be done? Instructions for repairing all seem to rely on them actually showing up as installed. Comments violating those rules will be removed. Comments that don't add value will be removed, including off-topic or content-free comments, or comments that look even a little bit like spam. All comments containing links and certain keywords will be moderated before publication.

Download and run OffScrub





If you’re not sure, the Installed Apps list we started with is a good place to look. If you’re coming from section 2, grab the download link for what Microsoft calls the "uninstall support tool" in its Support pages. Its filename is SetupProd_Offscrub.exe, so I’ve gotten in the habit of calling it "OffScrub" myself.

Automatically create a recovery file at set intervals



If you have to go this far during actual Office repairs, my condolences. You’re probably feeling pretty frustrated by now. We’re going to download and run a tool that completely obliterates your current Office installation. Then you’ll download and install a fresh, new installation from the Microsoft Office download page. This process seldom takes more than one or two minutes.

How to run a repair installation of Microsoft Office?



Want more options?



Just before the progress bar completed, a notification popped up to tell me that my Office install was complete. The installer window changed to an animated display that included what’s shown in Figure 8. The easiest way to determine this is to take the document to a different computer running another copy of Microsoft Office and attempt to open the document there. If it works, then it’s likely that your installation of Office is the problem, not the document. If it fails, it’s likely the document itself is at fault. Below the reset section in the Office Advanced Options (shown above) is an uninstall link.

  • If you have to go this far during actual Office repairs, my condolences.
  • If you’re lucky, when you open your formerly balky or misbehaving Windows app, all will be well.
  • A window opens to ask you if you’re ready to commence repairs.
  • That has never failed in my experience, any time I’ve had to go that far.
  • Click Yes, and the built-in Office repair window appears.
  • Exactly how you do this will depend on the specific add-on.


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Unfortunately, there’s no general-purpose Microsoft Office document repair tool. If your documents are the cause of the problem, hopefully you have backup copies that haven’t been damaged. Going At this website Repairing Microsoft Office will not repair any of your Office data files. If a document has somehow been corrupted, it could crash Office. If the steps above don’t help, the next step is to uninstall and reinstall Office.



That’s good because that’s what you’ll try next. Note that it says "The app’s data will be deleted." This does not include your files. My spreadsheets will still be there no matter what. What a reset does is reset settings, history, and perhaps more that is specific to the configuration of the program. A recovery file of your workbook also helps ensure you'll have access to your data if your workbook is deleted accidentally or if it becomes corrupted.

Like many programs, Microsoft Office’s tools can be extended by third-party add-ons. You can try uninstalling or disabling any you’re aware of. Exactly how you do this will depend on the specific add-on.

A progress bar appears and shows progress while the repair happens. Once done, a checkbox will be added to the repair button. With a backup copy of your workbook, you'll always have access to your data if your workbook is deleted accidentally or if it becomes corrupted. Choose one of the following methods to help recover your data. You can also try third-party software solutions to try to recover workbook. This takes you to the same screen shown in Figure 11 above, so you can keep going from here.

You’ll see a dialog box like the one shown in Figure 9 open up and ask you to confirm installation. If you have any Office applications open, you’ll be asked to close them before the repairs can complete. On my test machine, for example, I had Outlook open. This provoked the request shown in Figure 4 (where, of course, I clicked Continue to close Outlook so repairs could work through to completion). A window opens to ask you if you’re ready to commence repairs.
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