If your problem is how quickly mail populates, change the download preference to headers then full items. Change the limit to 1 year, wait for the sync, check the size of the OST once Outlook confirms all sync has been completed. Now change the slider to 2 years and follow the same principal. Outlook has a hard limit of 50GB per OST, decrease the period of e-mails that get cached, delete the cache, and re-run the sync. If it is lower than 50 GB, you may have too many sync issues in which case you must delete the cache and re-run the sync, you can clear sync issues and test before deleting the cache. If you have a Google, Yahoo! Mail, iCloud, IMAP, or POP3 account, check the settings in the advanced mailbox settings to make sure they're configured to your email provider's specificatio


If there's a feature you think is missing from the Mail and Calendar apps, or if a feature in isn't working properly, you can provide feedback directly to the Mail and Calendar team. Two-factor authentication helps protect your account by making it more difficult for someone else to sign in. It verifies your identity using your password and a contact method (also known as security info). To do that, in Outlook's ribbon at the top, select the "Send/Receive" tab. No reason to archive 6 months onwards and try to cache 1 year, it wont work as it can only cache 6 months. Online archive is only available online too, so no caching, hence it’s nam


There could be multiple reasons for the same, hence various workarounds. Follow these methods to resolve the Outlook stuck on loading profile issue. Outlook is the most helpful email client for organizations and it has so many common errors als


Ask a question and find solutions from Support Agents, MVPs, Engineers, and Outlook users. On June 25th, 2019, the Outlook Team made a change to the service to fix this issue. If you are still seeing this issue, restart Outlook a couple of times so it can pick up the service change. Remember to re-enable your antivirus once Outlook is working properly. It helps to resolve the issue and get your Outlook up and running smoothl

If your country/region isn't listed, select a neighboring country/region or dial the United States support phone number. For a smoother support experience, we recommend that you open separate support requests for each issue. You must have at least one subscription bought through Microsoft to access Microsoft support.

Assistance for billing and subscription management issues is available online troubleshoot Outlook not receiving emails or by telephone during China business hours (Beijing Time), Monday through Friday. Billing and subscription management support can be accessed using the same phone number and online service request process as with technical support. The support telephone number can be found on the Microsoft 365 operated by 21Vianet portal. 2 Severity A is only available to customers who signed an advanced online service agreement with 21Vianet through a sales account manager. For billing and subscription management support, the highest severity level is B. Presales support for Microsoft 365 operated by 21Vianet provides assistance on subscription features and benefits, plan comparisons, pricing and licensing, and helps to identify the right solution to meet your business needs.


If you want to learn more about our products, discuss use troubleshoot Outlook not receiving emails cases, or get pricing information, start a chat session or call us. For more information about the availability of support throughout troubleshoot Outlook not receiving emails the life of your product, visit the Microsoft Lifecycle Policy, and Microsoft Office and Windows configuration suppor

Sign up for a free trial of Business Standard for up to 25 users and experience how Microsoft 365 empowers your business to get more done from anywhere and helps keep data safe with built-in security. Find and edit files, scan documents, and create content on the go with access to Copilot Chat, productivity apps, and more — all in one place. The type of support Microsoft provides for consumers depends on the product you're calling about and if you have a product for home or for business use.


Safari can cause Microsoft 365 issues due to the Intelligent Tracking Prevention (ITP) feature. For more information about the availability of support throughout the life of your product, visit the Microsoft Lifecycle Policy, and Microsoft Office and Windows configuration support. See the table below for the type of support you can get depending on your produc


Sign up for a free trial of Office 365 E3 for up to 25 users and get powerful tools to support your enterprise using cloud-based productivity apps and services with advanced compliance features. If you need help downloading, installing, or activating Windows or Office, need technical support or have any account & billing related questions, select the Get help button below. Describe your problem, and we'll provide self-help or troubleshoot Outlook not receiving emails connect you to the most appropriate support, which may include chat or request a call — we’ll call you, so you don’t have to wait. The type of support Microsoft provides for consumers depends on the product you're calling about and if you have a product for home or for business use. It can also depend on if you want help for an issue with a service like OneDrive or Outlook.com, or help with Windows, but you don't have an existing Microsoft 365 subscription. Sign up for a free trial of Business Standard for up to 25 users and experience how Microsoft 365 empowers your business to get more done from anywhere and helps keep data safe with built-in securit