You may want to check your firewall for policies regarding IMAP. Some reference links I read thru though I don't fully understand all of what is being discussed. I have not tried the add-on yet I am going to experiment. Stack Exchange network consists of 183 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. My VPN was working in the background, even though the file was closed. That means that Mail app fully connected to server , asked for statuses, but not displaying anything.

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Furthermore, when calendar invites are accepted using the Outlook client, they disappear from All Mail and go into the Trash folder, but when using WebMail, they remain in the Inbox. I have seen this disparity for years across different Outlook client versions and Windows versions. I also posted on FixTechGuide Office 365 troubleshooting the Gmail subreddit about a year ago.

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Creating a new OST file clears up a host of weird problems with Outlook. This also caused some issues as outlook did not know where to store deleted or sent items and through up several errors. What about changing the root folder path, in account settings, to "Inbox". It seems to do the send and disable faulty add-ins in Outlook receive and get new mail when in offline mode, but not when online.

Chosen solution

By web app, I mean webmail accessed via Firefox or Chrome for (say) Windows 10, not smartphone app. My comment about 3rd party email -- is a 3rd email app called Email - Edison Mail (from the App Store) I set up my mail accounts in the app and everything works as it should. I’ve tried repairing the data file, removing and re-adding the account, rebooting, re-installing Outlook/Office, running SFC/DISM, all to no avail. Their webmail works fine, and when this account is added to the Windows Mail app, everything works perfectly. One word of warning - you shouldn’t set that interval to more often than maybe every 10 minutes, every 5 would be the absolutel minimum I’d set. If you set too often you run the risk that Outlook could start the next download before finishing the previous download and that could cause duplicate messages and other possible issues.

My accounts in Mail app stopped to sync post update

While these solutions work, there is are chance that it will happen again. To avoid that, you have to take some Outlook Login Issues Troubleshooting precautionary steps. Pit Stop - Most of our email accounts are for small retail location. We just use POP in those locations because they do not access their mail from any other device or location.

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• I am normally looking at the All Mail folder on Outlook.
• A primary way to compromise an O36 user is phish a user, steal their creds, and connect via IMAP to get a copy of a whole mailbox.
• Subscribing to a folder makes it appear in the Folder Pane, but one might not always want a folder to be synced automatically if it is mainly an archive folder or one that seldom receives new mail.
• To test I usually get on my phone and send a test mail from my personal yahoo account to my Business IMAP account.
• While these solutions work, there is are chance that it will happen again.
• EDIT - the folder check add-on is for older versions of TB.
• Some reference links I read thru though I don't fully understand all of what is being discussed.
• In this article, I have explained various ways to solve IMAP folders are not syncing.

I did see a response from a MS person that said it was working as intended, that it wouldn’t refresh the folder until it was selected. Although that seems like a load of BS, but could just be a con to try to migrate people to exchange at a higher cost. I know that sometimes when doing it, it can take a moment for the rest of the folders to kick back in. Also then you can’t make folders under the Inbox folder, you have to make it in a different folder and drag it out. Mohit is a Microsoft Certified expert for all things Microsoft. He brings a unique perspective gained from nearly a decade of active participation in various IT forums, blogs, and social media.



That’s why, here I am to help you in this situation by providing you with solutions. But, before that, let’s understand the cause of the issue. If I am sitting on my inbox and do a send/receive, no new mail will populate. The send and receive does not error, it looks to complete successfully. Doing a send and receive does not update the mail, and I have played with all kinds of settings in the send and receive groups but nothing seems to work.

Outlook not syncing IMAP emails

I still have to manually click on a different folder other than inbox, then click back to inbox for new items to appear. Microsoft, gmail and other popular accounts should sync automatically, but if they don't, I'm inclined to think it's due to the VPN or a security/antivirus app that is scanning the TB profile folder. A stable connection between your email client and email server depends on the syncing of your IMAP folder. If the server is down and you are experiencing issues, the problem IMAP folder is not syncing occurs. So, check the status of your IMAP server follow the steps below. I have an issue in outlook 2010 that some of mails not showing in imap account Inbox.