It also provides the option to export the Outlook OST file into Office 365 and Live Exchange work offline mode stuck mailboxes. This software also has a splitter option to split large-sized PST files into smaller ones, helping users prevent oversized PST file issues. With directory synchronization, you can continue to manage users and groups on-premises and synchronize additions, deletions, and changes to the cloud. But setup is a little complicated and it can sometimes be difficult to identify the source of problems. We have resources to help you identify potential issues and fix them. Incorrect Outlook settings can also be one of the reasons behind Outlook synchronization errors.

Method 4: Recreating the Outlook Profile

However once I joined this computer back to the domain and let it sit for a few days it was also working fine. Once the client started using Outlook again after some time has passed the issue had come back. I’ve tried to set cache mode from 1 year all the way down to a few days. If your password isn't the problem, you might have a certificate error. If so, you'll see a message that says, "There is a problem with the server's security certificate. The security certificate Microsoft Outlook Email Repair Tool Online is not from a trusted certifying authority."

Check the connectivity to your email server

• You'll also receive a mail (to the alternate email and to your admin email) from Microsoft 365 that indicates your tenant has encountered directory synchronization errors.
• It is possible for a corrupted Outlook profile to impede synchronization.
• If you're using an Outlook.com, Microsoft 365, or Exchange account, you won't have advanced mailbox settings unless the account was set up using advanced setup.
• Apart from this, we also discuss the Shoviv OST to PST Converter Tool, a professional way to repair, recover, and convert Outlook data files.
• Try the general troubleshooting solutions in Troubleshooting Mail and Calendar apps for Windows 10.
• In some cases setting up a new computer replacement was the only option to fix these odd Outlook Sync issues.
• If you can sync your email when the firewall is turned off, you'll need to allow the Mail and Calendar apps through the firewall.

However I do not use Outlook on it as much as I do on my desktop. If you're using an Exchange account that requires advanced settings, you'll need to remove the account and add it again using advanced settings. To add the account using advanced settings, see Add an account using advanced setup. The Support and Recovery Assistant, a tool provided by Microsoft, can identify and resolve common Outlook problems. It is capable of automatically Outlook Not Sending or Receiving Email identifying problems with account setups, sync, and other typical mistakes.

Methods to fix Microsoft Outlook syncing error

To solve your Outlook issues, download the application from the Microsoft website and follow the directions. If I check the sync log I see a lot of sync errors for Inbox, sent items and a few other folders. The most common cause of an out-of-date account is an incorrect password. In the notification bar at the top of the app, select Fix account. If your password is incorrect, you'll see a message asking you to update your password.

Microsoft Outlook Sync issues

I’ve tried the Microsoft office uninstall tool provided by Microsoft (which deletes more items then just control panel uninstall). Below are the steps I’ve taken to try to resolve this issue. Two-factor authentication helps protect your account by making it more difficult for someone else to sign in. It verifies your identity using your password and a contact method (also known as security info). Outlook will show as connected to Exchange but is not receiving any new email. This can happen for days at a time, and then disappear for a day or 2, only to appear again.