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To provide more speed, it combines multiple channels into one. They can become overcrowded when too many networks use the same channel groups. This is especially common in apartment buildings and other situations where multiple routers broadcast within range of one another. Our devices run software so we can use them, like Windows on computers and iOS on iPhones.
Your device is on a crowded Wi-Fi channel

If you experience a lot of outages and the situation doesn’t improve, it may be time to switch providers. During the setup, I noticed that the yellow triangle was over the network connection, even though I am connected to the internet. At first, I thought I would ignore it, but we are also deploying Office 2013, which wouldn’t let us activate the account. I have spent the day trying to figure what the issue is to no avail.
Check your router log
- (2) Some functions of wireless will be different due to firmware version.
- If you call, you can also ask for information on past outages to see if it really is the cause of your persistent disconnections.
- It sits at the edge of your provider’s network, so it could be the root cause of your connection woes.
- Try disabling any Wi-Fi auto-joining or auto-switching functions on your affected devices, and connect to your preferred Wi-Fi network manually.
- You can check for outages by using your provider’s app, your account’s web portal, or by simply calling.
Jessica loves bringing her passion for the written word and her love of tech into one space at HighSpeedInternet.com. She works with the team’s writers to revise strong, user-focused content so every reader can find the tech that works for them. Jessica has how to fix Outlook not opening today a bachelor’s degree in English from Utah Valley University and seven years of creative and editorial experience. Outside of work, she spends her time gaming, reading, painting, and buying an excessive amount of Legend of Zelda merchandise.
How can I extend my Wi-Fi range?
See our guide on 10 easy ways to speed up your Wi-FI, to give your Wi-Fi a boost. Computer programs running in the background of Office 365 sync problems and login fixes your OS can sometimes slow your internet connection or drop it altogether. This can happen if a program hogs all your bandwidth for a short period or conflicts with your firewall. Cloud backup programs, auto-updater clients (think Adobe), and third-party utilities are notorious troublemakers.
Cannot connect to wifi. Network status says "off" and network cable "disconnected". I have tried everything. I did get

(3) Use the Quick Internet Setup (QIS) to setup your router again. And wait until the Power LED indicator and WiFi LED indicators are on again, you could try to enter the GUI of the router again. (2) Press the RESET button around 5~10 seconds, release the RESET button after the power LED light starts flashing. You can try adjusting the angle of the external antenna (e.g. 45 degrees, 90 degrees, etc.) to the optimal signal distance.
FAQ about disconnecting internet
Hopefully, they can give you an estimate of when the service will be back to normal. Wi-Fi signals weaken over distance, so if you’re too far from your router, your internet may cut in and out as Wi-Fi struggles to reach your device. Obstructions between your device and router may also cause intermittent disconnections. Anytime you have issues with your internet, always restart the modem or gateway first. It sits at the edge of your provider’s network, so it could be the root cause of your connection woes. If Wired Outlook profile repair and recovery steps devices can access to internet via modem, may refer to below trouble shooting steps.
Saying the internet is disconnected but connected!
We go deeper into each of these potential internet issues and how you can fix them further down the page. In the meantime, all the LED indicators of the router should be off and it’s a normal phenomenon because the router is rebooting itself. (1) For example, if you want to add a new 2.4 GHz WiFi band, keep 2.4 GHz, unchecked other WiFi bands, and then click [Apply] to save the settings. Band 5G-2Hz, cancel [Auto select channel including DFS channels]. Please refer to [Wireless Router] What is DFS (Dynamic Frequency Selection) and how does it work on ASUS router?