Fixing problems with directory synchronization for Microsoft 365 Microsoft 365 Enterprise Microsoft Learn

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If the size of your .ost file is close to the limit, you could try increasing the limit on your client, restart Outlook and see if there is any difference.



Fix Outlook and Office365 Sync Issues

If you can sync your email when the firewall is turned off, you'll need to allow the Mail and Calendar apps through the firewall. Windows Defender Security Center is free security software that's included with Windows 10. If you haven't installed alternative security software, you should temporarily turn off Windows Defender Security Center. Test other FixTechGuide email error solutions programs or websites to be sure Outlook is the only problem.

Method 4: Recreating the Outlook Profile



Fix Outlook and Office365 Sync Issues

Here, we will discuss the reset cached Exchange mode five manual methods to fix sync issues in Outlook or OWA. Before finding solutions, we suggest that users check their internet connection. Sometimes, Outlook sync issues can arise because of poor internet connection. If you are still facing this issue, kindly follow the solutions below to fix the sync issues in Outlook. Firewalls and antivirus software might prevent you from syncing your email and calendar events.



Check the connectivity to your email server



  • We have resources to help you identify potential issues and fix them.
  • I’ve unchecked download shared folders when setting up a new Outlook profile.
  • There are various methods to resolve the Outlook sync issues, including manual and third-party solutions.
  • I’ve been in contact with Microsoft they had me migrate his account\data to another server this did not fix it.
  • The Support and Recovery Assistant, a tool provided by Microsoft, can identify and resolve common Outlook problems.
  • Before you begin, make sure that your device has the latest operating system and app updates.
  • Below are the steps I’ve taken to try to resolve this issue.
  • Firewalls and antivirus software might prevent you from syncing your email and calendar events.
  • This solution will be beneficial for users who are facing Outlook syncing issues because of corrupted PST or OST files.


After performing these steps, Outlook’s all folders will be synced to the server. If this method doesn’t work for you, navigate to other solutions. There can be several reasons for the Outlook synchronization error. Before FixTechGuide login issue Guide we know the solutions, we will understand a few common causes of the Outlook sync problem.

Methods to fix Microsoft Outlook syncing error



If the size of your .ost file is close to the limit, you could try increasing the limit on your client, restart Outlook and see if there is any difference. If you're using an Outlook.com, Microsoft 365, or Exchange account, you won't have advanced mailbox settings unless the account was set up using advanced setup. The client has a computer off the domain at home that his work email is tied to and he has never had any of these issues in Cache mode with that device. I’ve unchecked download shared folders when setting up a new Outlook profile. Check with your email provider for instructions about how to create an app password for your email account. The Mail and Calendar apps for Windows 10 don't support two-factor authentication.

Microsoft Outlook Sync issues



Fix Outlook and Office365 Sync Issues

I’ve tried the Microsoft office uninstall tool provided by Microsoft (which deletes more items then just control panel uninstall). Below are the steps I’ve taken to try to resolve this issue. Two-factor authentication helps protect your account by making it more difficult for someone else to sign in. It verifies your identity using your password and a contact method (also known as security info). Outlook will show as connected to Exchange but is not receiving any new email. This can happen for days at a time, and then disappear for a day or 2, only to appear again.
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